Bubendorff part number: 221241 (left motor) / 221240 (right motor), formerly 221185 (left motor) / 221184 (right motor) + adapter 1.2 270768 and adapter 2.0 270769 - for ID1 range

Replaces product references: 221034 (Left motor) / 221033 (Right motor) + 2-button rectangular remote control

Bubendorff changed the connectors in 1998, so your shutter, dating from 1998, may be equipped with either a 1.2 or a 2.0 connector. It is therefore advisable to remove the motor before placing your order. Furthermore, since 1998, your shutter may have already undergone a service repair involving the complete replacement of the end cap and motor. Here are the two possible solutions:

If you cannot disassemble the motor before placing the order, you can take the 2 adapters and install the one you will need during the repair.

100% Genuine Bubendorff Spare Part

• BUBENDORFF radio-controlled motor, type R
• Torque: 25 Nm
• Automatic limit switches
• Supplied with 1.2 and/or 2.0 adapter
• Supplied with its wall-mounted radio transmitter (223019). Note: the RG radio motor operates exclusively with an ID radio transmitter labeled with the same S/N number.
• Compatible with the additional transmitter (226001), the ID2 clock (229026), the 5-channel transmitter (229017) and the universal interface (229018).

Is the R radio motor centralizable?

The R radio motor cannot be centralized with other shutters if you are replacing a motor in an existing shutter installation that operated with a power line communication (PLC) protocol - centralization via the electrical network.
However, this motor can potentially be centralized using the motor's radio protocol. This means that the motors of your roller shutters, having been replaced with motors of this same type R (radio protocol), can be centralized with one of the following Bubendorff radio remote controls:

• Additional transmitter to control 1 group of up to 20 shutters
• 5-channel remote control to operate up to 5 groups of up to 20 shutters
• 4-channel remote controls with clock to operate and program up to 4 groups of shutters

How to mount adapter 1.2 or 2.0 on a Bubendorff R or RG motor?

The R, RG, or R X3D motors are the latest generation of motors manufactured by Bubendorff. These new Bubendorff motors require adapters to replace older motors, which are no longer manufactured. The photo diagram below shows how to install your 2.0 or 1.2 adapter on your Bubendorff R, RG, or R X3D motor.

Example of assembly with the RG motor and the 2.0 adapter:

How can I be sure I'm choosing the right engine torque?

R motors are currently available in 10 Nm, 25 Nm, and 33 Nm torque ratings. If your motor is marked 6 or 10 Nm, you can be sure the 10 Nm motor will be suitable. If it's marked 20 or 25 Nm, you can choose the 25 Nm motor, and if it's marked 30 or 33 Nm, then opt for the 33 Nm motor.

It is not advisable to use a higher torque than the one currently installed. Because the motor stops due to the force exerted by the upper and lower stops, you risk breaking the shutter curtain's attachments (called automatic locks) on their axle, or even damaging the curtain slats.
However, if you wish to increase the torque of your engine, remember to add one or two pairs of automatic locks to your order.

If you have any doubt about the motor pair in place, do not hesitate to make a request to us with the SN number of the shutter either by chat (bottom right) or via our form.

How do I replace the R radio motor?

All the stepsDisassembly and assembly instructions are provided in the downloadable instructions in the "Attachments" tab.

What are the conditions for applying the warranty on Bubendorff roller shutter motors?

The warranty is valid for 5 years from the motor's invoice date. If your motor requires a warranty claim, please contact our customer service department. The motor must be returned with its transmitter. Beforehand, you must ensure that the motor has not been punctured or subjected to an electrical surge. In these two cases, the damage is not considered a motor defect, and the manufacturer will not honor the warranty.

This motor seems longer than the one I currently have, is it compatible?

No worries, this motor model is compatible with your shutter, you will just need to drill the metal shaft further to rivet it, be careful not to drill the motor, the warranty would be void.

Is the motor sold with its remote control? Will my old remote still work?

All Bubendorff radio motors are sold with a transmitter pre-paired at the factory with the motor; your old transmitter will not be able to control this new motor under any circumstances, and if you need additional control, you will need to add an additional removable transmitter to your order.

Is there a specific commissioning setting for this model?

No, switching on the power and setting the shutter to its upper and lower limits will allow it to initialize itself; if you do not want the shutter to stop automatically at the upper limit, it will then be possible to configure it (only the upper limit is configurable).
The steps for adjusting the upper stop are available in the instructions downloadable from the "Attachments" tab.