Bubendorff After-Sales Service and Guarantee before 2022
The elements indicated below therefore only apply to shutters sold before this date.
Discover the article on the Bubendorff guarantee from 2022
How long were the shutters guaranteed?
The shutters were guaranteed for 7 years . If your shutters have not yet reached this deadline, Bubendorff intervenes free of charge on parts, labor and travel. You should know that this French manufacturer tests its shutters for 21,000 cycles in total.
50 brand technicians cover France to help you out.
Bubendorff only charges €70 if the customer misdescribes the shutter failure, causing an unnecessary trip.
On the Nelto range, interventions are only insured for the first 2 years.
To know :
With the 10-year option (G10), you can extend the warranty period by an additional 3 years. Consider giving yourself 10 years of tranquility, for only 60 euros per section (2020 rate).
Discover the article on the Bubendorff guarantee from 2022
How do I request an intervention from a Bubendorff technician?
The solution is to make a request directly on the manufacturer's website.
Remember to clearly identify the serial number of your shutter to request the intervention
What if my shutter is more than 7 years old?
Several solutions are available to you :
- Repair yourself thanks to the spare parts and engines sold on our site.
- Call a brand technician. He can intervene on shutters aged 7 to 15 years maximum. The cost of the intervention is70 euros for travel + 140 € per section. Your shutter leaves with 2 years of additional warranty
This package system can sometimes be relevant. However, you do not know if this package of 210 € minimum will cover a complete engine or a single part for less than 10 €
In addition, starting on a new engine with Lacentrale-eco, the warranty is 5 years .
What if my shutter is over 15 years old?
- Repair for your care or replace your old shutters with new ones, ordered safely with the advice of Lacentrale-eco.com
- Where to find a professional repairer to get you a quote for your shutters
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