Chronopost
Each parcel sent via Chronopost has a tracking number that you will find in the dispatch confirmation email or in Your account. With this number, you can track your package:
- on the websitehttp://www.chronopost.fr
- by phone on 0969 391 391 from France and the overseas departments and territories and New Caledonia (call at the cost of a local call) Monday to Friday from 8:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.
Remark:
- A signature may be required upon delivery. When ordering, please indicate your digicode number, which is essential for delivery. It is also recommended to provide a telephone number.
In case of absence, and if the package is too bulky to be left in the mailbox, it will be pending at the post office closest to the delivery address, or at a relay point if this is closer than the post office, or at the Chronopost agency if the post office is closed or if you have chosen à la carte delivery.
In addition, for international deliveries, you must indicate a telephone number only of the country in which the delivery is planned. - In order to improve the delivery experience, we transmit your e-mail address to the carrier so that he can give you more precise information on the delivery of your package and give you the possibility of rescheduling the delivery. of your package or redirect it to a relay point. If however you do not wish to share your email address with the carrier, please contact us. Stopping sharing of your email address will be effective for all carriers.
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